Zone Logistics - Your Trusted Transportation Partner

PRIVACY POLICY

ZONE-OH LLC

Effective Date: August 27, 2026

Company Information

Legal Name: Zone-OH LLC
DBA: ZONE
MC Number: MC-1126783
USDOT Number: 3456354
Website: [INSERT WEBSITE URL]
Email: [INSERT EMAIL]
Phone: (380) 228-0028
Address: 3246 Noe Bixby Rd, Suite 109, Columbus, OH 43232



 

   1. Introduction

Zone-OH LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this Privacy Policy.

    2. Information We Collect

    2.1 Personal Information

We may collect the following personal information when you interact with us:

• Name

• Email address

• Phone number (including mobile phone number)

• Mailing address

• CDL and driver qualification information (for driver applicants)

• Employment history

• Company information (for business clients and shippers)

• DOT/MC numbers (for carriers)
  
  2.2 Automatically Collected Information

• When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Referring website

• Cookies and similar tracking technologies

• 3. SMS/Text Messaging Privacy

• 3.1 SMS Consent and Data Collection

• By providing your mobile phone number and checking the SMS consent checkbox on our website, you expressly consent to receive recurring automated SMS/text messages from Zone-OH LLC at the phone number you provided.

• We collect the following information when you opt in to our SMS program:

• Your mobile phone number

• Your consent preferences (opt-in/opt-out status)

• The date and time you provided consent

• Message delivery and response data

• 3.2 How We Use Your Mobile Information

• We use your mobile phone number solely to send you SMS messages related to:

• Operational updates (load status, delivery notifications, pickup confirmations)

• Driver recruitment communications (application status, job opportunities)

• Customer care (account updates, service notifications, billing reminders)

• 3.3 No Sharing of Mobile Information

• IMPORTANT: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time.
  
   

• We will NEVER:

• Sell your mobile phone number to third parties

• Rent or lease your mobile information

• Share your SMS opt-in data with affiliates for their marketing purposes

• Provide your mobile information to lead generators or data brokers

• Your mobile information is shared only with our SMS service provider for the sole purpose of delivering messages to you.

• 3.4 Message Frequency

• Message frequency may vary. You may receive up to 10 SMS messages per month depending on your account activity and the services you use.

• 3.5 Message and Data Rates

• Standard message and data rates may apply. Please contact your wireless carrier for details about your text messaging plan.

• 3.6 Opt-Out Instructions

• You may opt out of receiving SMS messages at any time by:

• Replying STOP to any message

• Replying UNSUBSCRIBE, CANCEL, END, or QUIT

• Emailing us at [INSERT EMAIL]

• Calling us at (380) 228-0028

• After opting out, you will receive one confirmation message and no further messages unless you opt in again.

• 3.7 Help and Support

• For assistance with our SMS program:

• Reply HELP to any message

• Email us at [INSERT EMAIL]

• Call us at (380) 228-0028

• 3.8 SMS Data Retention

• We retain your mobile information for as long as you are subscribed to our SMS program. When you opt out, we will:

• Stop sending you messages immediately

• Retain your opt-out preference to ensure you don't receive further messages

• Delete your mobile information upon request

• 4. How We Use Your Information

• We use the information we collect to:

• Provide and improve our transportation and logistics services

• Process driver applications and employment inquiries

• Match loads with carriers (brokerage services)

• Communicate with you about your account, services, or inquiries

• Send operational updates and notifications

• Respond to your requests and provide customer support

• Comply with legal obligations and regulatory requirements (FMCSA, DOT)

• Protect our rights and prevent fraud

• 5. Information Sharing and Disclosure

• We do not sell, rent, or trade your personal information to third parties for marketing purposes.

• We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business (e.g., SMS service providers, payment processors)

• Shippers and Carriers: As necessary to facilitate transportation services

• Legal Compliance: When required by law, court order, or government regulation

• Business Transfers: In connection with a merger, acquisition, or sale of assets

• Safety and Security: To protect our rights, safety, or property, or that of others

• 6. Cookies and Tracking Technologies

• We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

• 7. Data Security

• We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

• 8. Your Rights

• Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you

• Correction: Request correction of inaccurate information

• Deletion: Request deletion of your personal information

• Opt-Out: Opt out of SMS communications at any time

• Withdraw Consent: Withdraw your consent for data processing

• To exercise these rights, please contact us at [INSERT EMAIL] or call (380) 228-0028.

• 9. Ohio Residents

• As an Ohio-based company, we comply with applicable Ohio privacy laws. Ohio residents have the right to:

• Request information about data collection practices

• Request access to personal information

• Request deletion of personal information

• Opt out of the sale of personal information (we do not sell personal information)

• 10. Children's Privacy

• Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

• 11. Third-Party Links

• Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

• 12. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website with a new effective date. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

• 13. Contact Us

• If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Zone-OH LLC
  3246 Noe Bixby Rd, Suite 109
  Columbus, OH 43232